Systems Thinking
managing interdependence and delay

Collaboration: shared accountability, coordinated action across boundaries

Innovation: mental models, openness to redesign

Use of data: system performance data, customer requirements

Any work team or group whose members must work together to improve performance

Any industry or type of organization

In education programs for business management, leadership development, Quality Improvement, Systems Thinking

The game simulates the challenge of managing a hospital during a 24-hour period. Players perform distinct functions, but they come to realize that they also depend on each other.

The game play (2 hours) is followed by an interactive debriefing (1 hour or more).

For groups of 4 to 200, with a facilitator (we can send, or provide your own).